FAQ’s

What payments do you accept?

The type of payment we accept is Apple Pay,Visa,Mastercard,American Express,Google Pay, Meta, Paypal,Zelle,Venmo,and Discover.

Do you sell gift cards?

Unfortunately, were not selling any gift cards at the moment.Sorry for the inconvenience.

I haven’t receive my order?

We ship orders the next day of purchase. Shipping could take up to 3 to 5 days it depends how the post office works. We’re sorry for any delays on your orders.

How do I track my order? 

Once your order is shipped, we send you a confirmation email which-for tracked services-contains the tracking number and a link to the tracking website for the shipping service you selected at checkout.

What is your return policy?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.All “ON SALE” items are final sale.

How do I receive points for my purchase?

Want to receive points for your purchase insert your email on the right corner where it says “rewards” then a link will be sent to your email.Click on the email to check your points.

How i do create an Osuna’s Jewelry Rewards Account?

Click on the menu look where it says “account”.Click on account. Then a login screen will appear and on the bottom it will say “Create Account”.We will need your first and last name, an email address and you’ll create a password for it.Then click “Create”.Now u will have a account for us and will be able to get rewards for each purchase you make. Enjoy!